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Returns & Exchanges
At Game On Family, we want you to love your gear. If your purchase isn't a perfect fit, you can return or exchange any unworn apparel within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
4
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing